Fillmore Container

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September 16, 2020 News, Product, What's New

The Importance of Creating a Customer Account

This blog post includes important updates for our customers, specifically about creating a customer account.

Sign in FCIChecking out as guest will no longer be supported on Fillmore Container’s website. While all orders must continue to be entered via our website, the option to check out as a guest will no longer be available. If you are in the habit of using guest check out, please take a moment to set up your customer account and make note of your login details in a safe place to make future logins go more smoothly.

Why do I need to create an account?

Our website is designed to offer valuable tools to help returning customer orders to flow smoothly. Logging in to a customer account when ordering gives you the ability to easily access:

  • order history
  • proper tracking
  • build a favorites list
  • store multiple shipping addresses
  • easy payment
  • invoice access for bookkeeping and costing
  • tax-exemption status
  • apply coupons

If you check out as a guest you can not access the features above, and your order history and information is a not as accessible. Using guest check out also limits our ability to assist you if there are any issues regarding your order.

We’ve found that most ordering errors (wrong lid combination, incorrect quantity, forgetting items, etc.) and credit card processing declines (usually due to an incomplete billing address) occur when folks are in a hurry to check out and do so as a guest or on another device; especially a phone. 

How do I create an account?

Our existing customers should already have an account, but if you don’t have one or if you’ve forgotten your password or login, simply reset your password

Forgot Your Password - FCI

Creating a customer account is easy! We won’t fill your inbox with clutter, and we don’t share your information.

Create a Customer Account

To get started, and create your customer account just click the button below.

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