This blog post includes important updates and tips for our customers, specifically about creating and utilizing a customer account.
Our website is designed to offer valuable tools to help returning customer orders to flow smoothly. Logging in to a customer account when ordering gives you the ability to easily access:
When using a customer account you have access to the features above, and your order history and information will be easily accessible to allow us the ability to assist you if there are any issues regarding your order.
We’ve found that most ordering errors (wrong lid combination, incorrect quantity, forgetting items, etc.) and credit card processing declines (usually due to an incomplete billing address) happened when a customer isn’t logged into their account, or has created multiple accounts. Keep your account up-to-date with the correct billing and shipping address, and keep your login information in a safe place in case you need to login on via another device.
We recommend you create and actively utilize the favorites features because it offers a variety of benefits that essentially streamlines future ordering.
*After you’ve edited your favorites – Don’t forget to click the Update Button to ensure any changes you’ve made have been saved.
Watch this video to learn how to edit and customize your favorites list, including adding or deleting items, adding notes or comments about items, saving a preferred quantity, and choosing the placement of items on the list.
Our product pages have a wealth of information about each product including – product dimensions, label panel height, compatible items, similar products, technical drawings, reviews and so much more. Each product page has 5 tabs of additional information – Description, Accessories, Related Items, Product Attachments and Reviews.
Watch this video to explore where you can find detailed product information on the website.
Our existing customers should already have an account, but if you don’t have one or if you’ve forgotten your password or login, simply reset your password.
Creating a customer account is easy! We won’t fill your inbox with clutter, and we don’t share your information.
To get started, and create your customer account just click the button below.