Here is where you will find what you need to know about Fillmore Container’s move. (*See latest update below.)This blog post will be regularly updated with important information about blackout dates, pick-up procedures, and other need-to-know details. It’s almost time to move into our new Fillmore Container facility, which is still located in Lancaster County, PA. This new location is about 10 minutes from our current facility. As we near our official move-in dates in August 2021, please check back often. We will share the address at a more appropriate time, in order to avoid any possible confusion.
We shared news of our new facility earlier this year. After years of looking for existing real estate, it became clear that if we wanted to operate effectively and remain relatively close to our current location, we would need to build something that best suited our needs. We’ve shared our construction journey in this post and you can see more updates on the new facility in our Instagram Stories.
UPDATE AUGUST 24th We are officially in the new space, and are working through the back-log of orders as quickly as we are able. At this point, we are on target to get ground orders out on time; and many of them ahead of time. Be sure to look for your tracking email to see how the earlier shipment impacts your delivery date. If you NEED to have an order before the indicated ETA, make sure to choose the RUSH option; which is the only way to guarantee that it will get the urgent attention required.
For Pick-Up Customers: This option was turned back on! Pickup procedures continue as they were before our move. Orders must be scheduled through the website. Our pick-up zone is larger than before, but it will allow more customers to realize those efficiencies if they pick up during their chosen time slot. Orders will be picked and staged based on the time slot. OUR NEW LOCATION: 2260 Dairy Rd. Lancaster, PA 17601 **Please be aware that if you just google us, it will still bring up the old address. Google requires several days to update a change of physical location.**
In order to accommodate our move to the new facility, we will need to pause shipments and pick-ups until systems are online in the new facility. We have planned our move to minimize downtime to 3 days if all goes smoothly, but if this year has taught us anything, it’s that things don’t always go as planned. Therefore, we suggest that you plan your orders assuming that we may not resume operations for up to 2 weeks in mid-August. Please do your best to plan ahead on any upcoming orders so that you have all the products you need prior to our blackout dates.
At this point, the move should begin the first or second week of August. Orders may still be placed through the website during that time, and the ETA generator will reflect blackout dates in the calculation. Confirmation emails will also reflect the extended ETA dates. It is possible (as always) that orders may ship earlier than estimated, so be on the lookout for those tracking emails.
**We are dismantling some of our equipment today (August 6th) and blackout dates have been added to the website. Please know that we are still (at this point) continuing to ship as many orders out as we’re able before we move those stations and floor stock. This means that most orders placed today and Monday will be heading out early. Be sure to look for your tracking emails to see how that impacts your delivery dates. **
Please monitor your emails for regular updates on specific blackout dates. (Sign up for emails here.) We will continue to update this post as timelines and details are finalized. And as always, we will share timely information on social media.
We have always been strongly focused on providing our customers with the absolute best shopping/ordering/shipping experience possible. During the planning and building process, we thought a lot about how we can enhance our customer’s experience.
This new larger facility will also allow us to purchase products more strategically, which should result in:
Yes, we are planning to bring in a variety of new products including, candle vessels, wicks, beverage glassware and other items. In the current sourcing climate, this process has proven more challenging as manufacturers are widely not prepared to supply additional distribution points. New products will likely not be added until we are settled into our new facility. If you have a specific product request, please tell us, we’d love to hear about it!
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We recognize the importance of seeing containers and lids in person, so we do plan to eventually have a showroom at the new facility. The showroom will be by appointment only. More details about the showroom and when it will be open, will be available at a later date.