Fillmore Container

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Ordering Tips - Fillmore Container
January 7, 2021 News, Product, What's New

Ordering Tips for 2021 and 2022

We’d love to share that the return to pre-COVID supply chain logistics is in sight…but it’s not what we’re hearing from our manufacturers. One might say that when it comes to keeping packaging supplies in stock, 2020 was a practice run for 2021…and now 2022!

If you know us, you know that the high-pressure sale is not our style and that our purchasing habits had historically avoided out-of-stock issues. We aren’t trying to be alarmist, but to share any information that may help you plan to the best that your resources will allow.

Update From Manufacturers

Because of the significant and sudden increase in demand last year, manufacturing facilities do not have what they normally would on their floor coming into the new year. While they have made efforts to maintain and increase manufacturing, there have been, and will continue to be limits on how quickly production can run.

Manufacturers need to maximize their production run schedules for efficiency- which results in longer lead times on most items. Those involved in all parts of the supply chain will also continue making choices for safety of their employees – which will likely increase lead times and ETAs.

The longer lead times, inability to provide ETA’s,  partial shipments and delayed load issues that we’ve seen in 2020 will continue to result in roller-coaster style re-stocking into this year. 

What Are We Doing To Help

We continue to do everything we can to meet your product needs by being proactive with our sourcing. We continue to ship most orders earlier than promised, but due to the national surge in online sales and continued COVID spikes around the country, and  within UPS (ground/package and/or LTL freight), there may be delays.

What Can You Do To Help

We encourage all our customers to review typical ordering habits and projections for the upcoming year.  Consider the following and see if you are able to make any changes that might help keep you in regular production.

Ordering Tips for 2021 & 2022

Ordering Tips 2021

#1 – ORDER EARLY through the WEBSITE

Our website is open 24/7. Whenever possible, please do not email orders or call in to ask someone to place your order for you. While we do have a policy of returning all calls, priority must be given to questions about existing orders. To help us help you better; if you call in and our lines are busy please leave a detailed message so that we can most effectively help you. If your items are out of stock, sign up to be notified. When you receive that Back in Stock email, be sure to get your order in ASAP so that you don’t miss out. Keep tabs on the status of your items…if you see that they go out of stock before you need to order again, be sure to sign up for Back in Stock notifications again.

Back in Stock notification

#2 – CARRY MORE INVENTORY

If you have projections of what you think you’ll use, order ahead as much as you can handle. Why? Because there will likely be a long wait for that item to run again. While we continue to have standing orders, those lead times are still longer. Plan on having a buffer of inventory on your floor.

#3 CONSIDER OTHER OPTIONS

Check out similar products in our line-up.  Depending on what requirements your product or process has, there may be other viable options. This may mean an alternate style of jar or a different finish. Check out the description details and specs chart for important info like label panel height. If you’re unsure of what might be suitable for your process or product, give our customer service a call for some insight.

*UPDATE: In order to bolster availability, we have begun sourcing several of our higher moving items with additional manufacturers. You can find these alternate versions mentioned in the Description paragraph or in the Related Items tab. Be sure to verify the specs of the container, finish and lid requirements to make sure you are ordering properly. If you are unsure, please give our customer service team a call or email. 

#4 HAVE A BACK-UP PLAN

If you have a back-up supplier, that’s ok with us. 🙂 Staying in production is important…we understand…and hope you’ll be around for the long haul.

#5 BE TRANSPARENT

Be straight with your customers. Don’t wait until the last minute to let them know that procurement is an issue. If you’re working with a wholesaler, keep the lines of communication open so that you don’t find yourself in breach of contract. We’ve seen sites with statements like “Lid styles may vary due to shortages.” Making small statements like that can be helpful, especially when changing out product images is too big of an investment.

Post a Comment

20 Comments
  1. Eileen Gilbert Posted January 7, 2021 at 4:16 pm | Permalink

    Thank you for this article and your pledge for transparency. If we are on the list for flat lids from last year, is our position held or are you “clearing the list” and starting over in 2021?
    Thank you,
    Eileen Gilbert

    • Fillmore Container Posted January 8, 2021 at 3:26 pm | Permalink

      Hi Eileen,
      Thanks for your kind comments about our transparency. Regarding your interest in flat canning lids, if stock on an item is replenished and you were not able to order before stock was depleted, you will need to sign up for the out of stock notification again. If you’re unsure about being on the list, it won’t do any harm if you’ve signed up twice. We anticipate a monthly release of retail packs of Ball Canning Lids. Our Bulk Canning Lids have an ETA of April. We have no ETA on Ball Bulk items.

  2. Patricia Posted January 8, 2021 at 12:03 pm | Permalink

    Appreciate this information will follow your advice. Good luck to you and Happy New Year

  3. Eileen Gilbert Posted January 10, 2021 at 6:56 pm | Permalink

    So, one more question. I drive in to Lancaster from the western part of the state to pick up alpaca feed. That’s when I usually pick up an order from your company. If I place an order, how do you suggest I order so both jars and lids are ready for pick up when I come into town? I can be flexible and wait to hear from you before heading east.. Thanks so much.
    Eileen

    • Fillmore Container Posted January 13, 2021 at 3:45 pm | Permalink

      Hi Eileen,
      You can place an order ahead of time, if we have those items you want in stock. Although our pick-up calendar will only allow you to choose dates a few weeks out, you can simply choose one of those dates, and then put the actual date you wish to pick up in the comment section. Under normal conditions, we’d say just wait until a couple of weeks before your trip, but since sourcing has been so erratic, we’d suggest that you grab them as soon as they’re available.

  4. Kathy Ennis Posted January 16, 2021 at 5:50 pm | Permalink

    Do you have to buy in bulk to order from you?

    • Fillmore Container Posted January 17, 2021 at 12:26 pm | Permalink

      Hello Kathy, No you don’t. We do not have minimum order requirements. Our pricing tiers are based on volume. We do not offer free shipping, so shipping on small orders can appear disproportionate. We include optimal shipping quantities for glassware as a guide to maximizing your shipping dollars. We’re located in Lancaster, PA and do offer pick-up as an option. There is a $5 fee for pick-up orders. Feel free to email customerservice@fillmorecontainer.com if you have further questions.

  5. Todd Bolender Posted February 23, 2021 at 4:26 pm | Permalink

    Do you have a way to place an order and when you have it in stock it will ship?

    • Fillmore Container Posted February 23, 2021 at 4:56 pm | Permalink

      Hi Todd, We don’t do back-orders or pre-order. Your best bet is to sign up for notifications on the items you need that are out of stock. Sourcing will continue to be challenging for the industry nation-wide, and pricing will continue to fluctuate.

  6. Linda Holmes Posted February 25, 2021 at 11:47 am | Permalink

    Love your site. I had been trying repeatedly to order a bulk order of regular and wide mouth canning lids. Over 250 or 350 of each if I could. But when I placed it in my basket the shipping cost was sky high. There
    was not much choices for shipping. And I thought after spending so much over $100+ dollars there would of been free shipping out at least a discount. But $30+ dollars is too much. It’s not worth canning when you have to pay that much for lids and shipping. So I gave up.😥

    • Fillmore Container Posted February 25, 2021 at 12:00 pm | Permalink

      Hi Linda, Unfortunately, shipping is a real cost for all of us, and is never actually free. The spike in shipping for all logistics providers this year has had serious impact on all of us. Even though we don’t offer free or discounted shipping, our landed costs (total of shipping and product) are very competitive.

  7. SUZANNE P QUALLS Posted February 25, 2021 at 6:05 pm | Permalink

    Before placing an order, I have a question please. If I order the “ecoomy” jars for canning, is it safe to use them in a pressure canner?

    Thanks for your help.

    • Fillmore Container Posted February 26, 2021 at 9:14 am | Permalink

      While we do have customers who use the economy jars in this way, the manufacturer has not tested them for the pressure canner, which is why we do not recommend is as a suggested process in the description.

  8. Colleen Adams Posted February 27, 2021 at 9:28 am | Permalink

    Can I order canning lids from here? I have many bottles, even bought more bottles last year just
    for the lids. I need wide mouth and regular lids. Thank you.

  9. Diane Mayfield Posted April 14, 2021 at 12:07 pm | Permalink

    Warn your customers about bogus makers of lids. We do a tremendous amount of canning and at the end of the season – October/November we had no lids.
    Several websites advertised Kerr and Ball lids but when we received them they were tinny looking and would did not seal. (from out of the USA)
    Be sure when you order that the lids are made in the USA.

    • Fillmore Container Posted April 14, 2021 at 5:25 pm | Permalink

      Yes, Diane! Last year we saw those sites popping up and after getting phone calls requesting information on “those” lids that we didn’t sell, we did a little more digging. The result was several posts on our sites and to our readers with warnings on what to look for on fraudulent sites. It’s disappointing, but all we can do is warn people.

  10. Geri maher Posted June 1, 2021 at 12:40 pm | Permalink

    Desperately need 24 oz jars for asparagus

    • Fillmore Container Posted June 2, 2021 at 7:49 am | Permalink

      Hello Geri,
      Yes…they are perfect for asparagus! We’re still getting about monthly shipments of Ball items, so keep your eyes open for that email if you’ve signed up.